Support

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Analysis, support, consultations

Technical support includes monthly website analysis, updating its components( such as plugins/modules), monitoring analytics, positions in the search results, and making enhancements to the site.

— Types of services — Types of services — Types of services — Types of services — Types of services — Types of services — Types of services

[01]

Website modifications

[02]

Hosting

[03]

Technical support of the site

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Solutions that solve problems

We are watching your projects

Nowadays, many companies offer their services in website development and maintenance. Companies differ in terms of design, technical competence, and creative solutions. However, as specialists who have worked in this “kitchen” for many years, we see one disturbing trend observed in our field.

Web studios develop websites, but they need to be more engaged in the technical support of websites.

For the most part, this is due to some reasons:

The heavy workload of the web studio, where the company purely physically will not be able to keep up with the maintenance of sites.
Maintenance is a rather laborious process that does not bring as much income as website development, and companies do not want to spend resources on this work! Forcing them to either look for a separate programmer or completely stop updating their site.
They put inflated prices, and clients can not pay and just stops ordering maintenance.
Serve only when the company orders SEO promotion or contextual advertising for its website

What does the lack of technical support of the site lead to?

40% of customers close their site after the first hosting period.
30% of clients hire a programmer or try to “somehow” maintain the site themselves.
30% are looking for a new maintenance company.
What is the basis of such statistics? Unfortunately, this is reliable information since most of the clients who have come to us ask us to “finalize the site”, “make a redesign,” or take them on-site maintenance.

What are the features of the web studio “AB Agency”?

Our company has a slightly different vision of the website development market. That is why we pay attention to the importance of website technical support.

What is included in the site maintenance service?

Stable operation of the site 24/7
Annual lease of domain name and hosting.
Site security and backup.
Updating the site with materials and our suggestions for improving the site.
Consultations on working with CMS.

By ordering a support service from our company, you will no longer worry that you need to update materials. Besides, you will understand why corporate mail does not work or how to add a new price list.

Just call your manager, and we will promptly solve your problem!